905.707.9059

Vet Referrals

Our team can help your pet access all the healthcare they need to give them longevity and a high quality of life. We can perform routine and advanced procedures to keep them safe. Sometimes, your loyal companion’s case may require more specialized or complex veterinary care and that’s when we refer them to a veterinary specialist. These specialists or clinics have more advanced training and equipment to accurately diagnose and treat your cherished pet’s complex case.

The specialists who we recommend are board-certified and have expertise to treat more complicated conditions or surgery. We transfer all the necessary files to the specialist so our clients don’t need to worry about taking any paperwork. We follow-up with the care our patients receive by consulting with the specialist treating them. To learn more about our referral process, we encourage you to call us at 905.707.9059.

Last updated: November 26, 2021

Dear Clients,

We are continuing to strive to provide the best medicine possible for your pets during these challenging times. Below are some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

  • Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
  • Continue the use of credit cards as the preferred payment method.
  • Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). Please make sure to wear a facemask when picking up your orders. To place an order through our online store, visit our website and click on Online Store.
  • 3. OPERATING HOURS
    We are OPEN with the following hours:
    Monday: 8:30 am - 7:00 pm
    Tuesday: 8:30 am - 7:00 pm
    Wednesday: 8:30 am - 5:00 pm
    Thursday: 8:30 am - 8:00 pm
    Friday: 9:00 am - 5:00 pm
    Saturday: 8:30 am - 12:00 pm
    Sunday: Closed

    Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

    - Your team at Don Head Village Animal Clinic